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Looking for additional information? On this page you will find answers to frequently asked questions.

By registering your Merckx bicycle you can extend the warranty of your Merckx frame from 2 to 5 years.

How can we help?

Do you have questions about a bicycle and you cannot find the answer on this website? Contact us via chat and we will help you!

Need help placing an order or payment?

Do you need information about shipping your order or collecting it from a dealer?

Find frame passports, technical information & manuals here.

Information about returns & refunds.

All information regarding the warranty on your bicycle.