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Warranty & Complaints

All information regarding the warranty on your bicycle.

Warranty

When does my bike meet the warranty requirements?
What do I need to do to benefit from the warranty?
What are the warranty limitations?
Does the guarantee also apply to competitions?
Where can I register my EDDY MERCKX bicycle?
Why do I need to register my EDDY MERCKX bike?
Crash Replacement?
Do I have a warranty on a used bicycle?
Where can I find the EDDY MERCKX frame number?
What is the Eddy Merckx warranty?
Order and payment

Need help placing an order or payment?

Shipping and Collection

Do you need information about shipping your order or collecting it from a dealer?

Technical information

Find frame passports, technical information & manuals here.

Returns & Refunds

Information about returns & refunds.

Warranty & Complaints

All information regarding the warranty on your bicycle.

Popular Questions

All answers to frequently asked questions.

How To Guides

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